In-Store Pickup
All orders placed Monday-Thursday before 2 PM (CST) will begin processing within 24 hours*, pending availability and payment authorization.
Any orders placed Friday through Sunday will not be processed until the following Monday*.
*Holidays excluded.
You will receive an email/phone call once your order is ready for pickup.
If your item is coming from another location, you will receive an "Order Update" email with a projected pickup date.
Items may not be available at the requested store, please wait for confirmation before attempting pickup.
Available Monday though Friday: 9:00am - 5:00pm
customerservice@austinsshoes.com